Contact information
How to Contact Us
We’re here to help! Whether you have questions about your order, need assistance with returns and exchanges, or just want to get in touch, we’re eager to hear from you. Here’s how you can reach us:
General Inquiries
For general questions or information, please email us at support@thicciesathletic.com. When reaching out, kindly include the following details to help us assist you better:
- Your First and Last Name
- Subject of Your Email
- A Brief Message Pertaining to Your Inquiry
Example: If you have a question about your order status, your email subject could be: “Status Update for Order #123456,” and your message should include any relevant details.
Questions About Returns and Exchanges
If you have questions specifically about returns and exchanges, please refer to our [Returns and Exchanges Policy]. This page contains detailed information that may address your concerns without needing to contact us.
Customer Support Hours
Our customer support team is available to assist you during the following hours:
- Monday to Friday: 9 AM - 5 PM (PST)
- Saturday & Sunday: Closed
Social Media
You can also connect with us on our social media platforms for updates, promotions, and more:
- Instagram: @thicciesathletic
- Facebook: Thiccies Athletic
We value your feedback and look forward to assisting you. Thank you for choosing Thiccies!